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15 June 2018
The Chair of the Board of the Australian Financial Complaints Authority (AFCA)the Hon. Helen Coonan today announced the appointment of David Locke as theChief Ombudsman and Chief Executive Officer of AFCA. Read more
Tags:  general
08 June 2018
The Australian Financial Complaints Authority (AFCA) will commence on 1 November 2018, providing consumers and small businesses with easy access to a single scheme to resolve complaints about products and services provided by financial firms. Read more
Tags:  general
01 May 2018
The Australian Financial Complaints Limited (AFCL) has received authorisation from the Minister for Revenue and Financial Services to establish and operate the Australian Financial Complaints Authority (AFCA). Read more
Tags:  general
02 March 2018
FOS has released its response to the Royal Commission’s requests for information submitted on 22 January 2018 and 2 February 2018. Read more
Tags:  publications
14 February 2018
FOS welcomes the passage of legislation to create the Australian Financial Complaints Authority (AFCA). Read more
Tags:  consumers