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31 October 2017
Financial services employees are often in the best, and sometimes the only position, to recognise financial elder abuse as it occurs, according to the Financial Ombudsman Service (FOS) Australia’s FOS Approach to financial elder abuse. Read more
01 June 2015
The Financial Ombudsman Service Australia (FOS) has been a longstanding proponent for a financial services compensation scheme of last resort, and has supported this approach various submissions to Government. We consider the lack of such a scheme is the missing element in current reform efforts to improve the financial advice and planning industries. Read more