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30 November 2016
FOS welcomes the release of the Financial Counselling Australia (FCA) report: External Dispute Resolution: Results of a Survey of Financial Counsellors. Read more
21 April 2016
The Financial Ombudsman Service (FOS) Australia today welcomed the support of the Australian Bankers’ Association for a compensation scheme to help consumers who are awarded money when disputes are resolved. Read more
21 January 2016
The Financial Ombudsman Service (FOS) Australia welcomes the release of ASIC's report 'Paying to get out of debt or clear your record: The promise of debt management firms'. Read more
01 June 2015
The Financial Ombudsman Service Australia (FOS) has been a longstanding proponent for a financial services compensation scheme of last resort, and has supported this approach various submissions to Government. We consider the lack of such a scheme is the missing element in current reform efforts to improve the financial advice and planning industries. Read more
06 May 2015
FOS Chief Ombudsman, Shane Tregillis, today welcomed ASIC’s announcement that it would develop guidance on general customer review and remediation programs in the financial advice industry. Read more
Tags:  asic, consumers, disputes
09 February 2015
Financial Ombudsman Service helps Melton and Brimbank residents to understand their rights. Read more
22 October 2013
On Monday 21 October FOS launched its first Auslan video, Sarah’s Story, in conjunction with Vicdeaf as part of the National Week of Deaf People. The launch was streamed live to over 50 community service organisations across the country. Read more
Tags:  consumers