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17 August 2016
The conference theme is Beyond the promise – a new resolve. The theme reflects FOS’s commitment to working with all its stakeholders to achieve improved standards, ethical practices and service levels across the sector, and to delivering a fast, fair and efficient dispute handling process. Read more
Tags:  events, members
08 August 2016
The Financial Ombudsman Service Australia (FOS) has welcomed the release of Terms of Reference (the terms) for the review of the dispute resolution (EDR) and complaint framework for the financial system. Read more
07 June 2016
The Financial Ombudsman Service (FOS) Australia has activated its significant event response plan following the east coast low impacting New South Wales and Queensland. Read more
21 April 2016
The Financial Ombudsman Service (FOS) Australia today welcomed the support of the Australian Bankers’ Association for a compensation scheme to help consumers who are awarded money when disputes are resolved. Read more
20 April 2016
The Financial Ombudsman Service (FOS) Australia today said it would work with ASIC on the review of FOS’s small business jurisdiction under its Terms of Reference announced by the Australian Government. Read more
17 March 2016
The Financial Ombudsman Service (FOS) Australia today clarified its involvement in a dispute referred to on ABC 7.30. Read more
Tags:  disputes
21 January 2016
The Financial Ombudsman Service (FOS) Australia welcomes the release of ASIC's report 'Paying to get out of debt or clear your record: The promise of debt management firms'. Read more
11 January 2016
The Financial Ombudsman Service (FOS) Australia has activated its significant event response plan following Western Australia's Yarloop bushfires. Read more
04 January 2016
The Financial Ombudsman Service (FOS) Australia has activated its significant event response plan following the Victorian Great Ocean Road bushfires. Read more
04 January 2016
The Financial Ombudsman Service (FOS) Australia has activated its significant event response plan following the South Sydney storm. Read more