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FOS Events Calendar 2016

Our events calendar contains upcoming events either hosted by, or involving the participation of, the Financial Ombudsman Service.

January

26 JAN
FOS staff will be on hand providing information about our service and answering questions at the largest one day celebration of Aboriginal and Torres Strait Islander cultures in Australia. More Information

February

12 FEB
FOS joins other community organisations in an event designed to raise awareness of the National Disability Insurance Scheme and other important disability support services. More Information
21 FEB
FOS is collaborating with Ombudsman NSW to raise awareness of external dispute resolution among the LGBTQI community at this popular annual event in Sydney. More Information
24 - 25 FEB
FOS staff will be on hand to raise awareness of our service and resources among consumer advocates working with seniors. More Information

March

1 MAR
We will be in Sydney to discuss the emerging issues and current concerns for FOS, the industry and our members. More Information
2 MAR
Avoiding disputes and dispute resolution focused forum for accountants providing financial advice. More Information
3 MAR
Avoiding disputes and dispute resolution focused forum for accountants providing financial advice. More Information
8 - 9 MAR
FOS will provide an update on the streamlined dispute resolution process launched on 1 July 2015 and accessibility initiatives, including the electronic Statement of Financial Position. More Information
15 MAR
We will be in Melbourne to discuss the emerging issues and current concerns for FOS, the industry and our members. More Information
16 MAR
We present a series of General Insurance Forums every year that bring together people involved in the industry to discuss common and emerging issues, FOS determinations and share industry insights. More Information
17 MAR
We will be hosting morning Investments and Advice Forums in Melbourne to bring together those involved in the industry to collaboratively build effective IDR strategies and EDR outcomes. More Information
17 MAR
We will be hosting afternoon Life Insurance Forum in Melbourne to bring together those involved in the industry to collaboratively build effective IDR strategies and EDR outcomes. More Information
22 - 23 MAR
FOS staff will be on hand providing information about our service and answering questions on Seniors Day at the Sydney Royal Easter Show. More Information
24 MAR
FOS staff will be present to inform and answer questions from the community at the Eastwood Community Information Day 2016 in Ryde, NSW. More Information

April

13 APR
We will be hosting morning Investments and Advice Forums in Sydney to bring together those involved in the industry to collaboratively build effective IDR strategies and EDR outcomes. More Information
13 APR
We will be hosting afternoon Life Insurance Forum in Sydney to bring together those involved in the industry to collaboratively build effective IDR strategies and EDR outcomes. More Information
14 APR
We present a series of General Insurance Forums every year that bring together people involved in the industry to discuss common and emerging issues, FOS determinations and share industry insights. More Information
28 APR
Lead Ombudsman Philip Field will be the keynote speaker for this gathering to mark one year of operation of the Mortgage Wellbeing Service. More Information

May

5 - 6 MAY
ANZOA's biennial conference provides an opportunity for Ombudsmen - and those in government, regulation, industry, academia and the consumer sector - can discuss and reflect on current issues and challenges in the evolution of the Ombudsman role. More Information
13 MAY
This General Insurance Open Forum in Brisbane aims to bring together industry people to discuss common and emerging issues, FOS determinations and share insights. More Information
13 MAY
We will be hosting a morning Investments and Advice Forum in Brisbane to bring together those involved in the industry to collaboratively build effective IDR strategies and EDR outcomes. More Information
16 - 18 MAY
FOS will participate in an EDR forum at the FCA Conference 2016 to talk about our streamlined dispute resolution process and answer queries from financial counsellors. More Information
25 MAY
FOS will present at the Global Partnership for Financial Inclusion (GPFI) workshop in Xi'an City, China. The GPFI is a platform for all G20 countries, and relevant stakeholders, to carry forward work on financial inclusion, including implementation of the G20 Financial Inclusion Action Plan, endorsed at the G20 Summit in Seoul. More Information

June

9 JUN
This General Insurance Open Forum in Adelaide aims to bring together industry people to discuss common and emerging issues, FOS determinations and share insights More Information
10 JUN
This General Insurance Open Forum in Perth aims to bring together industry people to discuss common and emerging issues, FOS determinations and share insights. More Information

July

27 JUL
Consumer Affairs Victoria and the Consumer Action Law Centre are co-hosting an expert roundtable on vendor finance and rent-to-buy offerings. The roundtable will include FOS Lead Ombudsman Philip Field. More Information

August

18 AUG
FOS has been invited to participate in a workshop hosted by Financial Counselling Australia. Workshop participants will consider collaborative approaches to support customers in financial hardship, including a discussion about how different industries are addressing family violence and economic abuse. More Information

September

2 SEP
FOS will be present at the Festival of Energy - the launch pad of the NSW Aboriginal Housing Office's Dubbo Utility Bill Support program. More Information
6 - 7 SEP
FOS staff are making a number of contributions to the conference program for the financial counselling sector in Victoria and will be on hand throughout the event to answer questions and provide information. More Information
8 SEP
The FOS Australia National Conference will be held at the Melbourne Convention and Exhibition Centre. More Information
12 - 14 SEP
FOS staff will provide an update to conference delegates from the financial counselling sector in NSW and be on hand to answer questions throughout the event. More Information
14 - 16 SEP
The Credit Law Conference provides an opportunity for delegates to hear about the latest in credit regulations in Australia, including changes to consumer and business credit laws, regulations and compliance. FOS Lead Ombudsman Philip Field will be presenting to the conference on dispute resolution. More Information
16 - 17 SEP
Visitors to the Expo will have a chance to ask questions about the National Disability Insurance Scheme and meet with a range of exhibitors from specialist service providers, including external dispute resolution. More Information

October

13 OCT
This General Insurance Open Forum in Sydney aims to bring together industry people to discuss common and emerging issues, FOS determinations and share insights. More Information
20 OCT
This Life Insurance Operational Forum in Sydney aims to bring together industry people to discuss common and emerging issues, FOS determinations and share insights. More Information
27 OCT
Yarra Valley Water is hosting a Vulnerability Roundtable™ event aimed at encouraging cross-sector collaboration, to design real and meaningful solutions which improve the support available to vulnerable customers. Lead Ombudsman for Banking & Finance Philip Field will attend on behalf of FOS. More Information

November

3 - 4 NOV
FOS will be on hand to talk to delegates at this national event that invites practitioners, decision makers, community members and thought leaders to discuss the theme: Influencing change, vision and impact. The event is designed to showcase the resilience and strength of immigrant and refugee women. More Information
7 - 9 NOV
FOS staff will be at the Money Workers' Association of the NT conference in Darwin to deliver an interactive workshop for financial counsellors and financial capability workers. More Information
17 - 18 NOV
FOS staff will be on hand at the ACOSS Conference to raise awareness of our service and financial services dispute resolution with social services workers from across Australia. More Information
17 NOV
Annual General Meeting of the Financial Ombudsman Service (FOS) Limited. More Information
23 NOV
Philip Field, Lead Ombudsman Banking & Finance will present an in-depth case study, including how FOS approached the dispute, what the parties involved did correctly or incorrectly, and how the situation was resolved. More Information
12 NOV
Financial Ombudsman Service (FOS) Limited Annual General Meeting. More Information
12 NOV
SMSF Adviser Technical Strategy Days provide SMSF practitioners with take-home technical strategies, educational information, as well comprehensive updates on the latest legislative and regulatory changes in the SMSF sector. FOS will be present to answer questions about the EDR requirement of AFS Licences, FOS membership and dispute resolution. More Information
11 NOV
This forum aims to bring together those involved in the industry to discuss relevant FOS decisions and share insights about emerging issues. The agenda is open, therefore you will hear from FOS Ombudsmen and other subject matter experts on topics submitted by you. More Information
11 NOV
SMSF Adviser Technical Strategy Days provide SMSF practitioners with take-home technical strategies, educational information, as well comprehensive updates on the latest legislative and regulatory changes in the SMSF sector. FOS will be present to answer questions about the EDR requirement of AFS Licences, FOS membership and dispute resolution. More Information
10 NOV
SMSF Adviser Technical Strategy Days provide SMSF practitioners with take-home technical strategies, educational information, as well comprehensive updates on the latest legislative and regulatory changes in the SMSF sector. FOS will be present to answer questions about the EDR requirement of AFS Licences, FOS membership and dispute resolution. More Information
23 OCT
This forum aims to bring together those involved in the industry to collaboratively build effective IDR strategies and EDR outcomes. The forum will be hosted by Lead Ombudsman Dr June Smith. More Information
23 OCT
This forum aims to bring together those involved in the industry to collaboratively build effective IDR strategies and EDR outcomes. The forum will be hosted by Lead Ombudsman Dr June Smith. More Information
16 OCT
The Investments and Advice forums aim to bring together those involved in the industry to collaboratively build effective IDR strategies and EDR outcomes. This forum will be hosted by Lead Ombudsman Dr June Smith. More Information
16 OCT
The Life Insurance forums aim to bring together those involved in the industry to collaboratively build effective IDR strategies and EDR outcomes. This will be the first forum hosted by Lead Ombudsman Dr June Smith. More Information
14 OCT
This forum aims to bring together those involved in the industry to discuss relevant FOS decisions and share insights about emerging issues. The agenda is open, therefore you will hear from FOS Ombudsmen and other subject matter experts on topics submitted by you. More Information
7 OCT
This forum aims to bring together those involved in the industry to discuss relevant FOS decisions and share insights about emerging issues. The agenda is open, therefore you will hear from FOS Ombudsmen and other subject matter experts on topics submitted by you. More Information
22 JUL
From 1 July 2015 FOS will implement the new faster, simpler, fairer dispute resolution process for all members. To help you and your colleagues understand these changes, Michael Ridgeway, Executive General Manager - Assessment and Resolution Group at FOS, will present a webinar detailing the new process. More Information
5 JUN
The GI Open Forums bring industry professionals together to discuss FOS decisions and share insights. We are currently in the process of making changes to streamline our dispute processes. This year, the forums will also be a platform for members to have a discussion about the changes and prepare themselves for the 1 July 2015 implementation date. More Information
4 JUN
The GI Open Forums bring industry professionals together to discuss FOS decisions and share insights. We are currently in the process of making changes to streamline our dispute processes. This year, the forums will also be a platform for members to have a discussion about the changes and prepare themselves for the 1 July 2015 implementation date. More Information
8 MAY
The GI Open Forums bring industry professionals together to discuss FOS decisions and share insights. We are currently in the process of making changes to streamline our dispute processes. This year, the forums will also be a platform for members to have a discussion about the changes and prepare themselves for the 1 July 2015 implementation date. More Information
28 APR
The Banking & Finance Forums bring industry professionals together to discuss FOS decisions and share insights. Members are invited to nominate agenda topics. During the registration process, members can let us know the dispute topic, FOS approach or procedural matter that they would like to discuss at the Forum. We are currently in the process of making changes to streamline our dispute processes. This year, the forums will also be a platform for members to have a discussion about the changes and prepare themselves for the 1 July 2015 implementation date. More Information
17 APR
The Investments forums aim to bring together those involved in the industry to discuss relevant FOS decisions and share insights about emerging issues. We are currently in the process of making changes to streamline our dispute processes. This year, the forums will also be a platform for members to have a discussion about the changes and prepare themselves for the 1 July 2015 implementation date. More Information
17 APR
The Life Insurance forums aim to bring together those involved in the industry to discuss relevant FOS decisions and share insights about emerging issues. We are currently in the process of making changes to streamline our dispute processes. This year, the forums will also be a platform for members to have a discussion about the changes and prepare themselves for the 1 July 2015 implementation date. More Information
16 APR
The GI Open Forums bring industry professionals together to discuss FOS decisions and share insights. We are currently in the process of making changes to streamline our dispute processes. This year, the forums will also be a platform for members to have a discussion about the changes and prepare themselves for the 1 July 2015 implementation date. More Information
24 MAR
The Investments forums aim to bring together those involved in the industry to discuss relevant FOS decisions and share insights about emerging issues. We are currently in the process of making changes to streamline our dispute processes. This year, the forums will also be a platform for members to have a discussion about the changes and prepare themselves for the 1 July 2015 implementation date. More Information
3 DEC
A FOS staff member will present and answer questions from members of the Pinery community following catastrophic bushfires. More Information
26 NOV
FOS staff will be present to provide information and answer questions at this community expo in Doveton, Melbourne. More Information
18 NOV
Community forum convened by the Wyndham Humanitarian Network for newly settled Burmese migrants. A panel of speakers, including FOS will empower the audience with strategies to reduce crime such as burglary, theft, assault, robbery, etc. by explaining the benefits of banking large sums of money rather than keeping it at home. More Information
6 NOV
FOS will be present to provide information and answer questions at this UnitingCare community event in Brunswick. More Information
14 OCT
FOS is attending Tasmania's inaugural Multicultural Advisory Forum on Financial Literacy and Debt Prevention in Hobart this year. More Information
10 SEP
FOS will be fielding questions and providing information at this community event in Beenleigh, Queensland. The Smart Money Expo 2015 is designed to raise awareness of consumer rights, how to increase savings and better manage bills. More Information
20 FEB
Financial Ombudsman Service (FOS) staff will be on hand to answer questions from Melton and Brimbank residents participating in the Bring Your Bills Day on Friday 20 February at the Melton Community Hall. More Information
19 - 21 NOV
FOS will be present at Institute of Public Accountants National Congress 2015 to provide information about external dispute resolution and the benefits of FOS membership to attendees. More Information
14 - 15 SEP
FOS will be present at The National SMSF Conference 2015 to provide information about external dispute resolution and the benefits of FOS membership to attendees. More Information