Banking and Finance Forum - Webcast from Melbourne
On 22 March 2018, FOS Australia conducted and streamed a Banking and Finance Forum we hosted in Melbourne for our members.
The forums are a way to explore how FOS Australia approaches disputes and dispute issues. We ask members to submit their topics of interest to ensure the forum is relevant to them.
From these topic submissions our agenda covered the below.
We have split the video recordings into topics so that you can view the forum presentations in the topics that interest you.
Watch videos here
- Welcome and introduction from Philip Field – Lead Ombudsman of Banking and Finance
- An update on dispute numbers as of 28 February 2018
- Financial Elder abuse
- ePayments code
- Early release of superannuation
There was also an update on the Australian Financial Complaints Authority and what this means for members – for the most up to date information see: www.afc.org.au.